Last updated: August 13, 2026
Thank you for choosing SEO Repair Kit. This Refund Policy explains when and how FUTURE DATA SOFTWARE ONLINE LIMITED, trading as SEO Repair Kit, provides refunds for purchases and subscriptions made directly through the SEO Repair Kit website.
Nothing in this Refund Policy excludes or restricts any statutory consumer rights or remedies that cannot lawfully be excluded.
1. Refund Eligibility
You may request a full refund within 14 calendar days after Your initial purchase of the Service.
This 14-day refund guarantee applies to purchases made directly from SEO Repair Kit through Our official website. If You purchased the Service through a reseller, marketplace, app store, or another third party, Your refund request must normally be submitted to that third party and will be governed by its refund policy, except where applicable law provides otherwise.
Your request must be sent before the end of the applicable 14-day period. You do not need to provide a reason, although feedback may help Us improve the Service.
2. What Qualifies and What Does Not
Within the 14-day refund period described above, You may request a refund for any reason, including dissatisfaction with the Service’s performance, features, or suitability.
After that period, voluntary refunds are generally not provided. However, we may provide a refund, repair, replacement, repeat performance, service credit, or price reduction where:
- The Service is materially defective or does not conform to its description;
- We fail to provide the purchased Service;
- A billing error or unauthorized duplicate charge has occurred;
- Applicable consumer law requires a remedy; or
- We determine that exceptional circumstances justify a refund.
This Policy does not limit any mandatory rights You may have under applicable consumer law.
3. How to Request a Refund
To request a refund, email support@seorepairkit.com and include:
- Your full name;
- The email address associated with Your account;
- Your order, invoice, or transaction number;
- The date of purchase; and
- The reason for the request, if You wish to provide one.
We may request additional information reasonably necessary to locate the transaction, verify Your identity, prevent fraud, or assess the request.
We aim to respond to most refund requests within 3–5 business days.
4. Refund Processing, Payment Method, and Taxes
If a refund is approved, we will process it without undue delay and normally within seven business days. Where applicable law requires a shorter or specific maximum period, we will comply with that requirement.
Refunds will ordinarily be issued to the same payment method used for the original transaction, unless You expressly agree to another permitted method. Payments and refunds are processed through Stripe or the payment provider used for the original transaction.
After We process a refund, Your bank, card issuer, or payment provider may require additional time to credit the funds to Your account. These processing times are outside Our control.
An approved refund will include the VAT or other tax attributable to the refunded amount, where applicable. For a partial refund, the corresponding tax adjustment will normally be calculated proportionally. We may issue a credit note or corrected invoice where required by applicable tax law.
Currency-conversion differences or fees charged independently by Your bank, card issuer, or payment provider are not controlled by Us and may not be refundable by the Company.
5. Partial and Prorated Refunds
Except where required by applicable law or expressly approved by Us, We do not provide partial or prorated refunds for unused portions of a subscription period, unused features, account inactivity, or a customer’s decision to stop using the Service.
Where a partial refund or price reduction is required by applicable consumer law or approved by Us, the refunded amount and any corresponding tax adjustment will be calculated based on the circumstances of the request.
Nothing in this section limits any statutory right to a full or partial refund, price reduction, repair, replacement, or repeat performance.
6. Access and Licence Following a Refund
When a full refund is issued, Your licence and right to access or use the refunded Service, including associated paid features, updates, and support, will end. We may deactivate the applicable licence, subscription, or account access.
You must stop using any refunded software or digital content and, where applicable, uninstall or delete copies in Your possession or control.
For a partial refund or price reduction, We will inform You whether and how Your access, subscription, or licence will be affected.
7. Support and Updates
While Your licence or subscription remains active, You will receive the support and updates included in Your selected plan, subject to Our Terms of Service.
Cancellation of automatic renewal does not normally end access immediately. Unless otherwise stated, You may continue using the paid Service until the end of the current paid billing period. No further subscription charges will be made after the cancellation takes effect.
8. Fraud, Abuse, and Exceptional Circumstances
We may refuse a voluntary refund request where We reasonably determine that the request is fraudulent, abusive, connected with unauthorized or unlawful use, or made by a person who did not make or authorize the original purchase.
We will not refuse or restrict a refund or other remedy where doing so would violate applicable law. A breach of the Terms of Service does not remove any mandatory statutory rights that apply to the transaction.
After the standard 14-day period, we may grant a refund in exceptional circumstances, including a critical failure, material defect, prolonged inability to access the purchased Service, or a confirmed billing error.
9. Changes to This Refund Policy
We may update this Refund Policy from time to time. Any revised version will be published on our website with an updated effective date.
Unless a change is required by law, a revised policy will not materially reduce the refund rights applicable to a purchase completed before the revised policy took effect.
10. Statutory Cancellation and Consumer Rights
If You are acting as a consumer, You may have statutory cancellation rights in addition to Our voluntary refund guarantee.
Where You request immediate access to digital content or the immediate commencement of a digital service, We may ask for Your express consent to begin supply during the statutory cancellation period. Where permitted by law, We may also ask You to acknowledge that beginning supply may affect or result in the loss of Your statutory right to cancel.
If the Service is defective, not provided with reasonable care and skill, not as described, or otherwise fails to conform to applicable consumer law, You may be entitled to remedies that are separate from the voluntary 14-day refund guarantee.
Nothing in this Refund Policy affects those mandatory rights.
Contact Us
If You have questions about this Refund Policy or wish to request a refund, contact:
FUTURE DATA SOFTWARE ONLINE LIMITED
Director: Abdullah Ramzan
Trading as: SEO Repair Kit
Company number: 16728072
Registered in: England and Wales
Registered office: 27 Old Gloucester St, London, United Kingdom, WC1N 3AX
Telephone: +39 347 249 7350
Customer support email: support@seorepairkit.com
Customer support URL: support.seorepairkit.com
Privacy policy: SEO Repair Kit privacy policy
Terms of service: SEO Repair Kit terms of service